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SUMMARY:Customer Service & Call Center Job Readiness
DESCRIPTION:Build the skills you need to succeed in customer service and call center roles. \nThis hands-on workshop prepares participants for today’s customer-facing positions by focusing on communication\, professionalism\, and problem-solving. Attendees will gain a clear understanding of call center expectations\, common job requirements\, and the essential skills employers look for. \nParticipants will also prepare for interviews\, explore real-world scenarios\, and learn about upcoming opportunities to help get their foot in the door. \nWhether you’re entering the workforce\, changing careers\, or strengthening your skills\, this session is designed to help you take the next step toward employment. \n📅 Tuesday\, April 21\, 2026⏰ 12:30 PM – 3:30 PM📍 Martindale-Brightwood CDC\, 2435 N. Sherman Drive\, Suite 4\, Indianapolis\, IN 46218 \nFor questions\, email LaNita Nixon at lnixon@mbcdc.org or call 317-695-2417
URL:https://mbcdc.org/event/customer-service-call-center-job-readiness/
LOCATION:Martindale Brightwood CDC\, Brightwood Plaza\, 2435 North Sherman Drive\, Indianapolis\, IN 46218\, 2435 North Sherman Drive Suite 4\, Indianapolis\, IN\, 46218\, United States
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